Camping Terms & Conditions

Updated 8th September 2024

GENERAL
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1. Camping tickets must be purchased

2. Camping tickets include entry to Rock n Ribs Festival

3. Proof of age may be required for all ticket types. Please ensure that you have ID with you in case you are asked. Failure to provide such ID may result in you being asked to leave the festival. Challenge 25: we will be operating and enforcing a strict Challenge 25 policy at Rock n Ribs Festival. If you can’t provide valid identification when asked, you will be asked to leave the site and come back with your ID. So if you are lucky enough to look 25 or younger, please make sure that you bring an acceptable form of identification. Valid forms of ID include: -an in-date photographic driver’s license or provisional licence
-a valid passport
-PASS approved ID
-military ID where the date of birth is present

4. There are three types of camping ticket sold:
-Adult Weekend Camping: camping for one adult (18 years plus) from Friday 12 midday to Monday 11am
-Child Weekend Camping: camping for one child (3-18 years) from Friday 12 midday to Monday 11am (children under 3 are free and don't need a ticket)
-Family Weekend Camping: camping for two adults (18 years plus) and two children (3-18 years) from Friday 12 midday to Monday 11am (children under 3 are free and don't need a ticket) 

5. Upgrade tickets are available at extra cost for caravans and campervans but please be aware there is no electric hookup (EHU) option on site

6. Tent campers will be in a designated tent camping area where there will be no permitted vehicle movements or live-in vehicles such as campervans and caravans. This is a strict tent only zone. If you have friends or family in your party who are staying in a camper/caravan and have purchased the necessary upgrade, you will not be able to camp together however you will only be a short walk away and can still socialise together in either area. This isn't us being difficult, it's a decision we have made in collaboration with the local council, health and safety advisers and emergency services representatives

7. Children (under 18) can only enter the campsite with the adult who purchased their ticket i.e. the parent, legal guardian or nominated guardian. Any young person or child attempting to enter the festival campsite without their legal/nominated guardian will be denied entry to/ejected from Rock n Ribs Festival and campsite. Likewise for child and youth protection reasons any persons attempting to enter Rock n Ribs Festival campsite with a child or teen that they are not the parent, legal guardian or nominated guardian of, will be denied entry/ejected from Rock n Ribs Festival and campsite  

8. Following are the accompanying rules for those assuming parental, legal guardian or nominated guardianship responsibility:
-any adult campsite ticket holder may accompany a maximum of 3 young persons or children
-adults accompanying young persons in their teens must be age 21 or over to ensure that all teens are overseen by someone of a responsible age
-young persons and children must camp with their responsible adult. There will be no teens camping separately away from their adult group

9. Rock n Ribs Festival tickets are strictly non-refundable. No admission to the Rock n Ribs Festival or campsite without a valid ticket (so don't lose it)  

10. Right of admission reserved (R.O.A.R.)  

11. Rock n Ribs Festival and Campsite is about having a good time together while looking after each other and having a good time. Anti-social behaviour will not be tolerated and you will be ejected without refund from the campsite and the festival  

12. We’re happy for groups of friends to camp near each but we politely ask that people are considerate and not to set up overly-large “camping areas” to ensure everyone has enough room to enjoy the campsite and all have a fair amount of space. Please see Point 7 above

13. Once wristbands have been issued and put on, tampering, swapping, removal of etc will not be tolerated and those found doing so will be asked to leave the campsite and festival  

14. Ticket holders will be searched on entry to the campsite and the festival. If you are in possession of illegal substances you may be arrested  

15. If you are ejected from the Rock n Ribs Festival campsite you will also forfeit your attendance to the main Rock n Ribs Festival arena and vice-versa  

16. Rock n Ribs Festival ticket and camping ticket holders (including all minors) give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising and/or exploitation of any photos, film, video and/or audio recording of this event and/or any element thereof in any/all media throughout the world  

CAMPSITE HOURS

1. Campsite ticket holders may enter the site at the following times:
-Friday 21st July: 12 midday to 10pm
-Saturday 22nd July: 9am to 6pm (arena opens at 12 midday) 
-Sunday 23rd July: 12 midday to 6pm (arena opens 12 midday)

2. We encourage everyone who is camping and using our car park to refrain from leaving the site between 10pm and 10am. This is due to making sure we can get you in and out of the site safely. Don’t worry, we’re not kidnapping you! But your help with this would be appreciated. Our car park will have friendly security who will be able to assist you if you do need to leave the site 

3. All campers must vacate the site by 1pm on Monday 24th July. Please bring a bin bag with you and leave your rubbish in a nice pile for us to come and collect  

TRAVEL
 
1. Ensure you look into travel arrangements before you buy your tickets. While we make every effort to help and advice on travel options on our website. We cannot give refunds for problems with getting to and from the festival or campsite
 
PARKING

1. Camping tickets include car parking  

2. You are not allowed to sleep in any vehicle of any kind within a designated car park. This is dangerous and unsafe to you and those who share the site with you  

ALCOHOL

1. Alcohol will dehydrate you, pace yourself and top up with water or soft drinks  

2. You are allowed to bring your own alcohol to the campsite, but only a reasonable amount per adult. This is for personal consumption in the campsite ONLY and will not be allowed into the Rock n Ribs Festival arena, where there are bars available. A reasonable amount is defined as: 1 crate (24 cans) of beer or cider OR the equivalent of 2 x 70cl bottles of wine OR 1 winebox OR the equivalent of 1 x 70cl bottle of spirits

3. Alcohol must be decanted into non-glass containers. There are NO EXCEPTIONS regarding glass containers. Broken glass can harm children or the livestock who will use the campsite land after you leave  

HEALTH & SAFETY

1. Only kitchen knives up to a blade length of 3 inches are allowed onsite for use in cooking (e.g. table knife, small paring knife). Anything that may be deemed a weapon will be confiscated

2. Due to on-site sanitary and hygiene considerations, personal portable toilet units are not permitted into the festival site. This is a very important condition of entry and customers attempting to bring in portable toilets will be turned away at the gate. There will be a sufficient number of toilets supplied in the campsite

3. Fire safety is important. No campfires, no flares, no fireworks, no Chinese lanterns or candles, no naked flames etc. are allowed. Disposable aluminium BBQs are not allowed. Only small purpose built off-the-ground BBQs and camping stoves can be used to cook food

4. Dogs are permitted (no more than two per pitch) but strictly no other animals. Although dogs are permitted, please be a responsible owner and consider not bringing your furry companion if the weather is hot

5. The following items are not permitted at the festival campsite:
-drugs, illegal substances such as NOS/nitrous oxide or any other substances banned under the 2016 Psychoactive Substances Act
- weapons or anything that can be interpreted as a weapon
-Chinese lanterns, fireworks, torches or flares
-camping gas canisters above 250ml
-generators of any kind
-portable/chemical toilets
-any glass/glass bottles
-lasers or airhorns
-sound systems
-drones or other radio controlled flying/hovering devices
-spray cans
-megaphones
-disposable BBQs

6. A section of the campsite will be available for those with a disability on a first come first served basis. This area is the most practical for access to the arena. Assistance is available to help set up your tent if needed  

7. The campsite will have a perimeter fence line, wristband entry and security on duty 24 hours a day. Visitors leave their belongings at their own risk. It is advised to leave all valuables at home  

BBQ SAFETY

1. There have been a number of tragic deaths nationally from carbon monoxide poisoning linked to the use of barbecues within tents, camping structures and caravans  

2. Carbon Monoxide (CO) is a colourless, odourless, tasteless poisonous gas produced by incomplete burning of carbon based fuels, including gas, oil, wood and coal  

3. Levels of the gas can build up very quickly to levels that can make someone unwell or result in a fatality

4. Approximately 4,000 people attending Accident and Emergency each year are diagnosed with carbon monoxide poisoning

5. When CO enters the body it prevents the blood from bringing oxygen to cells, tissues and organs. It can cause symptoms such as headaches, drowsiness, nausea and vomiting

6. CO can kill quickly, in minutes, without warning and even low levels of the poison can cause lasting damage to health  

7. Campers have lost their lives after taking lit barbecues into tents or caravans for warmth. A lit or smouldering barbecue should never be taken into a tent, tent awning, camping pod, caravan or campervan  

8. Similarly portable gas stoves are not designed to be used inside such structures. They should be kept clean, in good working order and should only be used outside in a suitably ventilated area

9. It is tempting to move cooking equipment inside when the weather is poor, but this can quickly lead to a potentially deadly build-up of poisonous gas

10. Anyone who thinks they may have been exposed to carbon monoxide fumes should seek medical advice immediately  

FACILITIES

1. Facilities within the campsite include: toilets, disabled toilets, showers, food stalls, 24 hour security, medical and welfare presence, lighting and rubbish bins. Please respect our communal areas and try to leave these tidy/clean

2. We have several fresh water taps around the site for you to use for free. Please try to keep the taps off when not in use so that we do not run out or create a swamp/bog hazard. Please respect our communal areas

3. Wincanton Racecourse is a working racecourse and golf club in an attractive rural area. Please help us by keeping it clean and tidy. Please ensure you do not leave anything other than 'general waste' in the designated areas – please take all large items home with you e.g. tents, chairs, sleeping bags etc.  

CANCELLATION

1. If the festival is cancelled, the organisers Bearfoot Productions Ltd and Rock n Ribs Festival shall not be liable for any costs or expenses incurred by the ticket holder, including but not limited to the ticket cost, transportation and accommodation costs or any other losses of any kind. The organisers reserve the right to change and amend the festival programme without prior notification and cannot be held responsible for acts/exhibitors who cancel. Refunds cannot be issued if a particular artist does not appear or performs on a different day  

IMPORTANT POINTS FOR A SAFE AND HAPPY FESTIVAL

1. Ensure you know where your nearest emergency exits are  

2. Follow any instructions given by Stewards, Security and Police  

3. Move away from any dangerous or antisocial behaviour. Notify Security if you see any antisocial or dangerous behaviour on site

4. Move to where there is more space if you see a crowd surge occur

5. Ask for help if you need it and help others, especially if someone falls

6. Stay calm - if you're in distress, ask to be taken to the Welfare Tent

7. Look after yourself and those around you, even people you don't know. If you suspect somebody is unwell take them to a first aid or welfare area/tent. If they are not responding please alert a Steward immediately who will call for the necessary help. Please don't attempt to move them as you may do more harm than good

​8. If you need to take medication regularly remember to bring it and let your friends know of any illness or allergies you may have and where your medication is stored